Super Administrator
Roles and permissions
Review role scopes for applicants, agencies, office reviewers, and administrators.
Permission matrix
Applicant
1842 users
Own application, upload documents, track progress
Travel Agency
86 users
Assigned applicants, document requests, agency analytics
Office Reviewer
18 users
Cross-agency review, normalization, automation execution
Super Administrator
5 users
System configuration, agencies, permissions, reports